Sales Representative
- Location
- Leeds
- Employment type
- Full time
- Salary
- £28,000 – £38,000 a year, depending on experience
The role
This is not doorstep selling and there is no script. Customers come to us because something has broken or because they are thinking about a change, and the job is to understand what they need and be straight with them about it.
Sometimes that means a bigger job. Sometimes it means telling someone they do not need what they thought they needed. The second one is how we get the third recommendation.
What you will be doing
- Handling enquiries from customers who have got in touch
- Understanding what a customer actually needs, which is not always what they asked for
- Explaining the services that fit, and what they cost
- Preparing quotes and following them up
- Turning qualified enquiries into booked work
- Keeping customer records accurate and current
- Working with the operations team so what is sold can actually be delivered
- Working towards agreed goals
What we are looking for
- Previous sales experience, ideally in home services or a considered purchase
- Able to listen before talking
- Comfortable explaining prices plainly and without pressure
- Organised with follow-ups — most sales are lost by silence
- Confident using a CRM or similar system
What you will get
- Company vehicle
- 25 days’ annual holiday
- The equipment you need to do the job
- Competitive salary
About IOT Homes
We are a London home-services company covering plumbing, heating, electrical, gas, air conditioning and smart-home work for homeowners and landlords. Customers see their price online before they book, and anything unexpected is agreed with them before it happens. That principle runs through how we work internally too.
More about usApply for this role
Applying for Sales Representative in Leeds.